Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

This Privacy Policy describes how we ( "Qeemat" , "we" , "our" , "us" ) collect, use, store, and protect your personal information when you use our price comparison platform (the "Service" ). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create an account with us, we collect:

  • Your full name as provided during registration
  • Email address for account verification, communication, and service updates
  • Password (stored in encrypted form for account security)
  • Any additional information you choose to provide in your user profile

1.2 Technical Information

We automatically collect technical information when you visit our website:

  • IP Address: Your device's internet protocol address for security, analytics, and geographic customization
  • Device Information: Type of device (mobile, tablet, desktop), operating system, and device identifiers
  • Browser Information: Browser type, version, language preferences, and supported technologies
  • Usage Data: Pages visited, time spent on pages, click patterns, search queries, and navigation paths
  • Visit Information: Date and time of visits, referring websites, and exit pages
  • Geographic Information: General location data derived from your IP address (country, region, city)
  • Web Traffic Data: Session duration, bounce rate, and interaction patterns

1.3 User-Generated Content

  • Product reviews and ratings you submit
  • Comments, feedback, and suggestions
  • Customer service communications
  • Survey responses and contest entries

2. How We Use Your Information

2.1 Service Provision

  • Create and manage your account
  • Provide personalized price comparisons and recommendations
  • Process and respond to your inquiries
  • Deliver customer support and technical assistance
  • Send service-related notifications and updates

2.2 Service Improvement

  • Analyze usage patterns to improve website functionality
  • Conduct research and analytics to enhance user experience
  • Test new features and optimize existing ones
  • Monitor and prevent fraud, abuse, and security incidents

2.3 Marketing and Communication

  • Send promotional emails about new features, deals, or partner offers (with your consent)
  • Customize content and advertisements based on your interests
  • Conduct surveys and market research

2.4 Legal and Security

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, unauthorized access, and illegal activities
  • Enforce our Terms & Conditions
  • Respond to legal requests and court orders

3. Information Sharing and Disclosure

3.1 We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Web hosting and infrastructure services
  • Analytics and performance monitoring
  • Email delivery and customer support
  • Payment processing (if applicable)
  • Security and fraud prevention

Important: These providers are contractually bound to protect your information and use it only for specified purposes.

3.3 Retailers and Partners

  • When you click on retailer links, we may share limited information (such as click events) for affiliate tracking
  • Aggregated, anonymized usage statistics may be shared with retail partners
  • No personally identifiable information is shared without your explicit consent

3.4 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, including:

  • Court orders and subpoenas
  • Law enforcement investigations
  • National security requirements
  • Protection of rights, property, or safety of our users or the public

3.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

4. Data Storage and Security

4.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection practices
  • Incident response and breach notification procedures

4.2 Data Retention

Account Data: Retained while your account is active and for a reasonable period after deactivation
Technical Data: Typically retained for 12-24 months for analytics and security purposes
Legal Requirements: Some data may be retained longer to comply with legal obligations
Anonymized Data: May be retained indefinitely for research and analytics

5. Your Rights and Choices

5.1 Account Management

  • Access: View and update your account information at any time
  • Correction: Modify inaccurate or outdated personal information
  • Deletion: Request deletion of your account and associated data
  • Data Export: Request a copy of your personal data in a portable format

5.2 Communication Preferences

  • Opt out of promotional emails via unsubscribe links
  • Adjust notification settings in your account preferences
  • Contact us to modify communication preferences

5.3 Cookie Controls

  • Manage cookie preferences through your browser settings
  • Use our cookie consent manager (if available)
  • Note that disabling certain cookies may affect website functionality

5.4 Exercising Your Rights

To exercise any of these rights, contact us or via the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

7. International Users

While our Service is based in Pakistan, users from other countries may access our platform. By using our Service, you consent to the transfer and processing of your information in Pakistan and other countries where our service providers operate, which may have different data protection laws than your country of residence.

8. Third-Party Websites

Our Service contains links to third-party websites and services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit, especially before providing personal information.

9. Analytics and Advertising

9.1 Analytics Services

We use analytics services (such as Google Analytics) to understand how users interact with our Service. These services may collect information such as:

  • Pages visited and time spent on each page
  • User flow and navigation patterns
  • Device and browser information
  • Geographic location (general)

9.2 Advertising

We may display advertisements and work with advertising partners who may collect information about your visits to customize ads. You can opt out of personalized advertising through industry opt-out mechanisms.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date indicates the most recent revision. Material changes will be communicated through:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications (if applicable)
Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us .

For privacy-related inquiries, please include "Privacy Policy" in your subject line and provide sufficient detail to help us respond effectively.